Modify Contract Details
Explanation
Use this activity to modify the Request Contract connected to a
Request Scope. The contract can be modified during throughout the request
lifecycle.
Prerequisites
- Contract should be defined with a Contract Line with a Price Rule,
that covers the specified Reported Item.
- Contract site and Default Sales site of the Service Organization
(which offers the selected service) should be the same.
- To modify the Contract, Request Scope must exist in status of
New/Released/Started or Completed and the Billing Customer must be
connected to the Contract.
- To modify the Contract, the relevant Request Scope must not be
considered for invoicing (cannot modify contract if at least one Active
Invoice Preview exists for the Scope).
System Effects
- Price Rule will be updated according to the new Contract.
- New Price Rule will be applied to all sales lines which are not
considered for invoicing.