Define Person Demands

Explanation

This activity is used to define personnel resources required to perform a specific work task on the Request Work Task/Resources tab Demands section. One or more skill demands can be stated on a task along with competencies and certificates. You can define a Person Demand Type by defining only the Resource Group and later assign a suitable Resource for it. If there is a definite Resource needed to perform the work, it can be defined along with the Resource Group.

A Sales part site and Sales part can be added on the demand line if the price needs to be invoiced to the customer.

Prerequisites

• Resources and Resource Groups need to be defined and connected to each other in Resource Navigator and have connections for the work task site.
• Resources and Resource Groups should be compatible to use in Service.

System Effects

As a result of this activity, demand lines with Demand Type Person will be connected to the Request Work Task. 

Pages

Request Work Task

Activity Diagrams

Prepare Resource Demands