Check Mobile Push Queues

Use this activity to check the push queue. You can check the list on the Push Queue page and this displays all results from Push Synchronization Trigger.

When data changes in any entity listed on the Synchronization Rules page with the delivery method set to Push and Batch, a synchronization trigger is executed. Each trigger includes a guard condition that prevents the creation of push queue records when there is no data to push to the mobile app.

The push queue records are processed by a database process. This process checks the Ownership Query defined on the Entity Details page to determine which user or device should receive the data. It then creates a synchronization task to process the push queue records for each user or device found. If the Ownership Query returns no data, the status message will indicate that no users or devices were found.

What does the status message indicate? Has the push queue been executed and completed?

• Completed State: If the push queue is in the Completed state, everything is okay.
• Not Completed: If the push queue is not in the Completed state, check the Database Processes for any issues.

Refer to the technical documentation for further details:
Troubleshooting Synchronization

Prerequisites

• Push synchronization must be enabled. .

System Effects

This activity has no system effect.

Pages

Push Queues

Activity Diagrams

Synchronization