The Cancel Customer Invoice activity cancels a customer invoice. Perform this activity for both manual customer invoices and Instant Invoices in the PostedAuth state with no payment connected, and for Instant Invoices in the PartlyPaidPosted state only with Withholding Tax payments
Instant Invoices with only Withholding Tax payments can be canceled if they are in PartlyPaidPosted status and any other payment/s connected to the invoice need to be rolled back or canceled to cancel the instant invoice.
A canceled Manual customer
invoice is marked in the Canceled field in the Customer
Invoices Analysis page in IFS/Payment if that module is
installed. After cancellation, the invoice can be re-entered.
A canceled Instant Invoice
changes its status to canceled and displays as canceled on the
Instant Invoice page, Customer Invoices Analysis
page, and Customer Invoice Analysis page.
A manual customer invoice
is essential to be unpaid
To cancel an Instant
Invoice Allow Cancel Customer Invoice in the Company/
Invoice Tab needs to be set to true and Instant Invoice is essential to
be unpaid or only have a payment connected to Withholding Tax.
As a result of this entry
a voucher belonging to function group K is created.
If Withholding Tax is
connected a voucher belonging to function group B is created.
The system reverses all
postings related to the invoice creation and transfers them to the hold
table in IFS/Accounting Rules.