Record Work

Explanation

You can record work to capture the work completed or partially completed on a task or fault. You can record work to register the:

• Actions taken
  • At minimum, one corrective action must be recorded for a task or fault to complete the task or close the fault.
• Part removals
• Part installations
• Tools used
• Measurements taken
  • Distance measurement values can also be recorded with the aid of LiDAR enabled devices, which allow you to measure the distance between 2 points without any physical tools. A LiDAR enabled device has a LiDAR Scanner. To verify if your iOS device has a LiDAR scanner, visit the apple website and search for the mention of a LiDAR scanner in the technical specifications. After recording the distance between two measurement points, you can capture a screenshot of the measurements using the LiDAR camera. This is then uploaded as media for the measurement on the task.
• Completion or inspection status of steps:
  • When recording work on tasks, a maximum of 60 steps are displayed in the mobile application and 24 steps in the web application.
  • For tasks it is possible to mark a step as awaiting inspection so that an inspector can inspect the work done for a step. For each step that you worked on, you can set the step status as follows:
    • For steps in the Pending status, you can set the status to Partial, Awaiting Inspection or Complete and enter a step note. You must enter a step note if you select a status of Awaiting Inspection, Partial and N/A (Not Applicable).
    • For steps in Partial status you can select Awaiting Inspection or Complete.
    Note: You cannot change the step status of steps marked as Awaiting Inspection, Completed or Not Applicable.
• Completion status of a task or fault

If requirements were added for parts that need to be removed and installed, tools used, and measurements to be recorded, you must record these details and proceed to sign for them.

Depending on the Signature Service User Permissions for your user, you can sign off with or without a digital signature. You can use an assigned YubiKey to sign off on work completed on the aircraft with an immutable digital signature. The digital signature is stored against the task or fault and can be viewed at any time.

If you record work offline on a part requirement, tool, measurement, or step within a task before the work recorded by technicians in online mode is synchronized, you get a failed transaction once you go online. This failed transaction must be resolved before you can proceed with recording your work.

Prerequisites

• If you are recording work using the mobile application, the task status must be In Work.
• If you are recording tool usage for tools that originate from IFS Cloud, you must be online to do so.
• LiDAR based distance measuring is only supported on LiDAR capable iOS devices.
• Supported units of measure for LiDAR are cm, m, in and ft.
• The ALLOW_LIDAR_MEDIA_ATTACHMENTS application parameter must be set to TRUE to enable automatic media attachment.
• If you are using a digital signature to sign off on work completed on tasks and faults, your user should be registered with a valid public certificate to use IFS Signature Service in Solution Manager/Signature Service.
• If you are not using a digital signature to sign off, Enable E-Sign must be set to No on the Signature Service User Permissions page.

System Effects

• If you record work using the web application but chose not to complete the task, recording any action, part change, tool use or measurement on the task sets the task status to In Work. 
• If you signed off on all part, tool and measurement requirements, and chose to complete the task, the task status changes to Complete. At this point, the information related to the component change, installation or removal is sent to CMS for validation. During the time from task completion until CMS validation, a yellow banner is displayed on the task/fault card to indicate that the CMS validation is still pending. If a red banner is displayed on the task/fault card, a configuration issue has been identified. A detailed warning can be viewed by clicking View Warnings on the Task/Fault Part Change page on the Mobile Maintenance for Aviation mobile application, IFS Maintenance for Aviation. On the Mobile Maintenance for Aviation web application, the detailed warning can be viewed on the Part Removals and Part Installations tabs of the Task Details page, by expanding the row with the configuration warning​.  If a configuration warning is displayed for a task or fault, it is also indicated via the Configuration Warning badge on the Work Tasks page/tab for the task. For more details see About CMS Validations. For information on the impact on the aircraft configuration in Maintenix, based on values set in Maintenix for warning parameters, refer to the CMS API Guide published with Maintenix documentation.
• For a fault, the fault status is Closed if you selected to complete the corrective task for the fault on recording work or the status is Open if you wanted to continue working on the fault after recording work.
• Upon completing a REPL task published from Maintenix, the status of the REPL task changes to CANCEL in Maintenix.
• Actions added when recording work are added to the task, and fault if a corresponding fault exists, and can be viewed from the Task Details and Fault Details pages.
• Any part changes and tools used that were signed off by you reflect that they were signed off by you and can be viewed from the Task Details and Fault Details page.
• Measurements recorded and signed off can be viewed from the Task Details page.
• The step note you added when you changed the step status is displayed as a step action. The step note is also added to as an action on the task for the status change you performed.
• If a screenshot was captured along with a measurement value using a LiDAR device, a media file of the LiDAR measurement screenshot is uploaded for the measurement and can be viewed using the web application in the Media pane at the bottom of Task Details page.
• If the sign-off was handled using a digital signature, you can download a .zip file containing digital signature information from the Attachments/Digital Signatures tab at the bottom of the Task Details and Fault Details pages. Alternatively, if configured, you can view the digital signature files at the external file storage location.
  
  This .zip file contains .json, .xml, and .pdf files. The metadata is stored in the .json and .xml files, while the .pdf file includes the signed document containing the content reviewed by the line technician.
  
  The file name of the .zip file follows the GUID.zip format, where GUID stands for globally unique identifier.
  
  The files within the ZIP file are named in the following format:
  – When work is recorded offline: <Tail number>_OFFLINE_<User ID>_<Timestamp>
  – When work is recorded online: <Tail number>_<Record ID>_<User ID>_<Timestamp>
• After signing off on the removal of a mandatory part, if there is no part installation for the same in the task or work package, a warning banner appears, indicating a missing mandatory component.
• After signing off on the removal of a mandatory part, if there is no part installation for the same in the task for work package, you will see a warning indicating that the task removed a mandatory component and there is no matching installation in the work package. In the same warning, you will be prompted to confirm the task completion.

Procedure

Note: If you are recording work and signing off using a digital signature, follow through with recording the digital signature or cancel the procedure before the final step to avoid canceling at the final step.

1. To record work using the mobile application, click Record Work on the My Work page. To record work on a task in an aircraft turn, navigate to My Aircraft Turns/Aircraft Turn Details/Work Tasks or the Task Details page. Alternatively, to do so from the web application, navigate to My Aircraft Turns/Aircraft Turn Details/Work Tasks/Task Details.
2. As work is performed, record details of actions taken and requirements specified on a work task such as part removal, part installation, tool use and measurements by clicking the appropriate buttons in each section.
   1. For a part removal or part installation, enter the quantity of parts as specified or less than the quantity on the part requirement added to the task or fault previously. You cannot record more than the quantity specified on the part requirement.
   2. If the part added as a part requirement has alternate parts, if required, select the alternate part on recording the part removal and part installation.
   3. If you are recording the installation of a batch part, enter the batch number in the Serial Number field.
3. To record a value for a length measurement on the Mobile Maintenance for Aviation mobile application, IFS Maintenance for Aviation, using a LiDAR-enabled device:
   1. On Task Details, click Add Measurement.
   2. Select a length measurement type.
   3. Tap on the Ruler icon in the Value field. The color of the cursor and measurement line can be changed if required.
   4. Position the dot at the center of the screen until a guide appears.
   5. Tap the Add button where you want to begin measuring.
   6. Slowly pan along the guide, then tap the Add button at the endpoint to see the measured length. You can clear a measurement using the Clear button if required and retake the measurement.
   7. To take a photo of your measurement, tap the Camera icon.
   8. Click the OK icon. The measurement value added using LiDAR appears in the Value field.
4. If you intend to partially record work and sign using a digital signature, go to the Task Details page, click Record Work to record work until completion, and click Sign. If you are not using a digital signature, and if you intend to partially record work, record work and then click Finish.
5. If you are using a digital signature on task completion, click Complete Task, proceed with the sign off process, and click Sign. If you are not signing off using a digital signature to sign off, click Complete Task and then click Finish to complete the task.