A business opportunity will not always lead to a customer order. In some industries, a business opportunity is also recorded when an agreement is to be created to establish the terms and prices for future business with a customer or prospect. Business Type in the Business Opportunity page defines whether the opportunity is created to manage an agreement. If Business Type is selected as Customer Agreement, a customer agreement is created and linked to the opportunity revision. The customer agreement is created with Preliminary status and it will not be visible in the Customer Agreement page until the status has been changed to Planned. Instead all customer agreements that are created from a business opportunity will be displayed in the Business Opportunity Agreement page.